We know that our Perfect Recreations™ are perfect – but we know that you won’t know this until you see one for yourself. So, if you’re not perfectly satisfied with the Perfect Recreation™ we’ve made for you, you can return it to us within thirty days in its original perfect condition and packed in its original shipping container . We’ll credit back to your credit card the full purchase price of the Perfect Recreation you return. Please note that this return policy applies only to one item; it does not apply to multiple items or a Collection containing multiple items.
If you return a custom-framed Perfect Recreation™, we will also credit back to your credit card the purchase price of the custom-made frame minus a fifty percent (50%) re-stocking charge.
To return a Perfect Recreation, please obtain a Return Authorization Code by e-mailing: Service@DiscoveryEditions.com. You will be responsible for return shipping costs. If you exchange some or all of a shipment-damaged order for replacement, we will pay for the shipping costs.
If a damaged package is delivered to you, you should refuse delivery and instruct FedEx to return the shipment to us for reason of such damage. If you receive a damaged product in an intact package, please contact us by e-mailing Service@DiscoveryEditions.com within 24 hours of delivery to obtain a Return Authorization Code.
At this time, we do not ship to addresses outside the U.S. and Canada. We do plan to begin overseas shipments in the near future.
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