Shipment and Delivery
Our 30-day Guaranty
Perfect Price Discounts
Sales TaxesDelivery: We will ship your unframed Perfect Recreations™ within four to six business days of your order. Of course, we’ll provide order and shipping confirmation by e-mail as well as a link to FedEx that will provide details in transit. If you order your Perfect Recreations™ with custom framing, we will ship within three to four weeks of your order. And we’ll provide order and shipping confirmation by e-mail as well as a link to FedEx that will provide details in transit. We ship via FedEx. We ship to actual street addresses only; we do not ship to P.O. Boxes. We require FedEx to obtain a signature to confirm receipt of delivery. Please e-mail or call to make special arrangements for international shipments. We do not accept internet orders from addresses outside the U.S. and Canada. If you ever have a question about your order and/or its shipment that we have not adequately answered with our e-mail confirmations, please e-mail your inquiry to Service@DiscoveryEditions.com or call us here in New York City toll-free at 1-866-426-8069. We'll be delighted to talk with you between the hours of 10am and 6pm (U.S. Eastern Time Zone), Monday through Friday. We'll be equally happy to correspond with you by e-mail during expanded hours. More questions? Call or write me, Richard Sandhaus, CEO & Founder. Call me directly at 212-717-7451 x22; toll-free at 1-866-426-8069; or, e-mail Info@DiscoveryEditions.com Perfect Price Discounts: You may have noticed that our sales of some Perfect Recreations™ benefit one or another of our not-for-profit affiliates. And you may also have noticed that we sometimes offer a discount to an affiliate’s members and donors. To receive such a discount, you must provide a special Discount Code that has been distributed by the affiliate to its members and donors via its web site or other communication. Last, you may have noticed that you can sometimes become an Instant Member or make an Instant Donation – and get Instant Savings via an Instant Discount that exceeds the membership fee or donation. Of course, 100% of the membership fee or donation goes to the not-for-profit affiliate. Meet our Nonprofit Partners who benefit when you purchase. Finally, discounts can NOT be combined. If more than one type of discount is available, we will automatically give you the biggest applicable discount. Our 30-Day Guaranty to You We know that our Perfect Recreations™ are perfect – but we know that you won’t know this until you see one for yourself. So, if you’re not perfectly satisfied with the Perfect Recreation™ we’ve made for you, you can return it to us within thirty days in its original perfect condition and packed in its original shipping container . We’ll credit back to your credit card the full purchase price of the Perfect Recreation you return. Please note that this return policy applies only to one item; it does not apply to multiple items or a Collection containing multiple items. If you return a custom-framed Perfect Recreation™, we will also credit back to your credit card the purchase price of the custom-made frame minus a fifty percent (50%) re-stocking charge. To return a Perfect Recreation, please obtain a Return Authorization Code by e-mailing: Service@DiscoveryEditions.com. You will be responsible for return shipping costs. If you exchange some or all of a shipment-damaged order for replacement, we will pay for the shipping costs. If a damaged package is delivered to you, you should refuse delivery and instruct FedEx to return the shipment to us for reason of such damage. If you receive a damaged product in an intact package, please contact us by e-mailing Service@DiscoveryEditions.com within 24 hours of delivery to obtain a Return Authorization Code. "Absolutely perfect and magnificent". See more of What Our Customers Say Please note that we do not accept internet orders from addresses outside the U.S. and Canada at this time. Please e-mail or call to make special arrangements for international shipments. Sales Taxes We are located in New York and we collect and remit sales taxes for all shipments to addresses in the State of New York. |
